Privacy Policy

Last updated: 10/2/2024

Elle Hudson, LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with all applicable privacy laws and regulations, including the Maryland Personal Information Protection Act (PIPA) and relevant provisions of the General Data Protection Regulation (GDPR), as applicable.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information when you engage with us, either through our website, over the phone, or via other means:

Name: To identify you and personalize our communication.

Email Address: To contact you for scheduling consultations, follow-up communications, and sending promotional materials (with your consent).

Phone Number: To reach you for consultations, inquiries, and customer service support.

Address: To provide accurate design consultations, deliver services, and customize your experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide interior design services, including consultations, project management, and execution.

To communicate with you regarding appointments, services, and special offers.

To improve our website, services, and customer experience.

To comply with legal obligations, such as record-keeping and reporting as required by law.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service providers: Trusted third-party vendors who assist in operating our website, providing services (e.g., payment processors, delivery services), or conducting business operations, under contractual agreements that ensure your privacy is protected.

Legal and regulatory authorities: If required to comply with legal obligations, respond to requests from government agencies, or protect our rights or property.

4. Data Security

We take reasonable precautions to protect your personal information. We implement industry-standard security measures, including encryption and secure access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction.

Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal information we have about you.

Correction: You can request corrections to inaccurate or incomplete information.

Deletion: You may request the deletion of your personal information under certain circumstances.

Opt-out: You can opt out of receiving marketing communications at any time by following the instructions in any promotional email or by contacting us directly.

To exercise any of these rights, please contact us at admin@ellehudson.com.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how users interact with our site. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at admin@ellehudson.com.